IFS Applications for Service

IFS, a public company, was founded in 1983 and is the recognized leader in field service management, asset management and ERP software. IFS offers software to manage teams of mobile technicians, including customer relationship management (CRM), mobile service, parts management, contract management, scheduling and maintenance repair and overhaul (MRO). Whether you manage a field service workforce handing high volumes of calls each day or technicians on longstanding and complex repair, refit or overhaul engagements, IFS has software to facilitate your business. IFS supports its more than 2,000 customers and 800,000+ users from offices in more than 50 countries. For more information visit www.ifsworld.com/metrix or www.ifsworld.com/360.

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TEC Report: IFS - Becoming a Serious Field Service
Read as Technology Evaluation Centers (TEC) discusses IFS's position in the field service management industry, as a broad mobile workforce management system that leverages its product synergies and expertise.

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TH Hill
Service Management - Houston-based TH Hill provides engineering, quality, risk management and technical consultation services to the oil and gas industry. The company audits and reports on the preparation, assembly, and operation of client drilling installations. Find out how TH Hill uses IFS Metrix Service Management to streamline customer service and travel accounting.

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3 Field Service Management Trends You Can't Ignore
Market pressures are driving 3 trends in field service management. How are these trends towards mobility, scheduling optimization and software-as-a-service (SaaS) affecting you? How can you select field service management software technologies to stay ahead of these trends, exceed customer expectations and drive efficiency and profit across your operation?

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Customer: Ericsson's Field Service Success Story
NEW VIDEO: Ericsson streamlines customer service with IFS Applications and IFS 360 Scheduling for field service optimization. “They have brought us the industry best practices we have been searching for, bringing us a very swift implementation,” Ericsson Production Manager Bernt Adolfsson said. Watch this video to find out more about how Ericsson is meeting service level agreements (SLAs), increasing first-time-fix and optimizing its workforce with IFS 360 Scheduling.

IFS 360 Scheduling - Dynamic Scheduling Engine
Data Sheet

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IFS Metrix Service Management

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IFS Metrix Service Management Hosted Field Service Automation

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Management Science Associates (MSA)
IFS Partner - A leader in the field of Information Science, specializing in developing and applying new methods for the analysis, management, and automation of information. Benefits from IFS Applications include Reduced time between client deliverables and invoicing from weeks to days, Improved accounts receivable collections management, Reallocation of staff to value-added tasks, Improved analysis capability, Integrated time sheets and expense reports, Improved visibility of business information for management.

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Product: IFS 360 Scheduling
Automate and optimize your workforce with real-time, dynamic, cloud-based IFS 360 Scheduling.
Watch this 2-minute video and learn more today!

Why Your Field Service Operation Needs to Implement a Dynamic Scheduling Engine
What is a Dynamic Scheduling Engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements and more, all while reducing cost.

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